Privacy Policy

Personal Data Act (523/99) Section 10

Controller

Expomatto Oy

Business ID: FI06965970

Hopeatie 1,

33470 Ylöjärvi,  

Phone: +358 50 1446

Contact for Register-Related Matters

myynti@expomatto.fi

Privacy / Personal Data

Below, we have precisely detailed the purpose of the data we collect and provide you, as a customer, with information about what personal data is collected on our site (expomatto.fi) and how it is used. The privacy of our customers is important to us, and we comply with all applicable privacy regulations, including the Personal Data Act and the General Data Protection Regulation (GDPR).

Consent (Newsletter & Bonus Letter)

Note: Some personal data is processed based on consent for our marketing purposes, such as direct marketing via newsletters. By subscribing to the newsletter, you consent to this type of personal data processing. See below for how your personal data will be processed in this context.

Collection of Personal Data

We collect personal data if you consent to receive our newsletter via email, place an order through our store, and/or register with our store, and/or participate in competitions or campaigns organized by Expomatto. We also collect data via cookies on how you use our store. You can find more information about cookies [here].

Expomatto collects and processes the following data: name, address, phone number, email address, and consent to use data for marketing, including email newsletters and other direct marketing methods, as well as for communication through social media with which you have approved a connection. We may also use your personal data to target direct marketing to you on the internet and social media, such as Facebook or Google.

Essential Personal Data:

  • Name
  • Address
  • Phone number
  • Email address

Marketing & Transactional Data:

  • Your given consents or prohibitions regarding the receipt of marketing communications by email.
  • Information related to customer relationship management, including customer feedback, customer service, information on marketing and customer service measures, and interests reported by the customer.
  • Registration for online and mobile services, user ID, and web browsing data.

In some cases, data may also be acquired from third parties, for example, for the purpose of quality assurance of personal data.

Use of Personal Data

Expomatto processes personal data as part of its business operations. Personal data is processed for the purchase and delivery of products and services, as well as for various contractual and marketing activities.

Marketing (addressed direct marketing) and customer relationship management are carried out based on the controller’s legitimate interest.

Expomatto uses personal data collected through consent solely for marketing purposes and to improve the customer experience in our store. We collect data so we can offer our customers appropriate offers and campaigns that suit their interests.

Expomatto Oy, Business ID 0696597-0, is the controller for the personal data processed. We do not sell or transfer personal data provided to us to third parties, which means you will not receive information from other companies based on the personal data you provide to us. Expomatto uses subcontractors and partners for the processing and storage of personal data, as well as for marketing on behalf of Expomatto.

The processing and storage of personal data take place primarily within the EU/EEA area. Data for sending newsletters is transferred to a subcontractor, The Rocket Science Group LLC (“Mailchimp”), in the United States, based on the Privacy Shield framework. More information about Mailchimp’s [privacy policy] and [terms of use]. In product review requests, some of your personal data (name & email address) and your order information (products ordered) are transferred to subcontractors stamped.io and Help Scout Inc, in the United States, based on the Privacy Shield framework. You consent to the transfer of personal data by subscribing to the newsletter and/or by accepting the product review request by accepting/registering an order in our system.

Due to the technical implementation of data processing, some data may be physically located on the servers or equipment of external subcontractors, from which it is processed through a technical connection.

Personal data is processed either based on the fulfillment of a contract (if we are fulfilling a contract with you), based on consent (for marketing or newsletters), or to fulfill Expomatto’s legal obligations, such as for accounting.

Personal data is stored for as long as it is needed for the purpose for which it was collected. This means that personal data for marketing purposes will be deleted if the newsletter subscription is canceled or consent is withdrawn. Personal data related to orders or contracts with Expomatto will be deleted when the contract has been fulfilled and all obligations arising from the contract’s terms have been met. Personal data related to fulfilling Expomatto’s legal obligations will be deleted as soon as the legal obligations have been fulfilled.

You are not required to provide Expomatto with personal data, but it may be a prerequisite for the delivery/receipt of goods and services. You can withdraw your consent for the processing of personal data for marketing purposes at any time. The easiest way to withdraw your consent is to cancel the newsletter subscription at the bottom of each newsletter.

You have the right to file a complaint about the processing of your personal data with a data protection authority; see more at www.tietosuoja.fi.

Contacting Us

If you have questions about the personal data Expomatto processes about you, want to access it, or have it deleted, please contact our customer service by email at myynti@expomatto.fi. If you are a registered user, you can also change your data on your own account pages. You can cancel your newsletter subscription at any time by clicking the “unsubscribe” link at the bottom of the newsletter.

Regular Data Sources

The controller registers the data that the website user provides themselves when using the website.

Principles of Register Protection

The data in the website user register is stored in the controller’s system, which is protected by the operating system’s security software. System access requires the input of a user ID and password. The system is also protected by firewalls and other technical means. Only certain, pre-defined employees of the controller have access to and are authorized to use the data contained in the system.

External Links on the Site

In some cases, the expomatto.fi site may contain external links to websites for which we are not responsible. We are not responsible for the privacy policies or content of these sites, but we offer these external links to improve the user experience on our site.

Data Subject’s Right to Prohibit

The data subject has the right to prohibit the controller from processing data concerning them for direct advertising, distance selling, and other direct marketing, as well as for market and opinion research, and for personal and family history research. This prohibition can be made when registering for the online store. The marketing prohibition can also be addressed to the person responsible for register-related matters.

Correction of Data

The controller shall, on its own initiative or at the request of the data subject, rectify, erase, or supplement personal data in the register that is inaccurate, unnecessary, incomplete, or outdated for the purpose of processing. The data subject must contact the person responsible for register-related matters for the controller to have their data corrected.

Changes

We reserve the right to change/update the information in this privacy statement.